Team Management
Invite team members, assign roles, and manage permissions.
Team Overview
View your team:
- Total members
- Active users
- Pending invitations
- Role distribution
Inviting Members
Sending Invitations
- Go to Settings → Team
- Click Invite Member
- Enter email address(es)
- Select role
- Add personal message (optional)
- Click Send Invitation
Bulk Invitations
Invite multiple members:
- Click Bulk Invite
- Upload CSV file
- Map columns to fields
- Review and send
Invitation Status
- Pending: Awaiting response
- Accepted: Member joined
- Expired: Link expired (resend available)
Roles & Permissions
Available Roles
| Role | Description |
|---|---|
| Owner | Full access, billing, cannot be removed |
| Admin | Full access except billing |
| Manager | Manage clients, campaigns, team |
| Member | Standard access, assigned clients |
| Viewer | Read-only access |
Permission Matrix
| Permission | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| View dashboards | ✓ | ✓ | ✓ | ✓ | ✓ |
| Create campaigns | ✓ | ✓ | ✓ | ✓ | ✗ |
| Manage clients | ✓ | ✓ | ✓ | ○ | ✗ |
| Invite members | ✓ | ✓ | ✓ | ✗ | ✗ |
| Manage billing | ✓ | ✗ | ✗ | ✗ | ✗ |
| Delete workspace | ✓ | ✗ | ✗ | ✗ | ✗ |
✓ = Full access, ○ = Limited/Assigned only, ✗ = No access
Custom Roles (Enterprise)
Create custom roles with specific permissions:
- Click Create Role
- Name the role
- Select permissions
- Save role
Managing Members
Editing Member
- Click member name
- Update information:
- Role
- Assigned clients
- Permissions
- Save changes
Removing Member
- Click member's menu (⋮)
- Select Remove from team
- Reassign their work (optional)
- Confirm removal
Transferring Ownership
- Go to member profile
- Click Transfer Ownership
- Enter your password
- Confirm transfer
Client Assignments
Assigning Clients
Limit member access to specific clients:
- Edit member
- Go to Client Access
- Select clients to assign
- Save
Bulk Assignment
Assign multiple members to client:
- Go to Clients → select client
- Click Team Access
- Add/remove members
Activity & Audit
Team Activity Log
View team actions:
- Logins
- Changes made
- Resources accessed
Export Activity
Download activity reports for compliance.
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