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Team Management

Invite team members, assign roles, and manage permissions.

Team Overview

View your team:

  • Total members
  • Active users
  • Pending invitations
  • Role distribution

Inviting Members

Sending Invitations

  1. Go to SettingsTeam
  2. Click Invite Member
  3. Enter email address(es)
  4. Select role
  5. Add personal message (optional)
  6. Click Send Invitation

Bulk Invitations

Invite multiple members:

  1. Click Bulk Invite
  2. Upload CSV file
  3. Map columns to fields
  4. Review and send

Invitation Status

  • Pending: Awaiting response
  • Accepted: Member joined
  • Expired: Link expired (resend available)

Roles & Permissions

Available Roles

RoleDescription
OwnerFull access, billing, cannot be removed
AdminFull access except billing
ManagerManage clients, campaigns, team
MemberStandard access, assigned clients
ViewerRead-only access

Permission Matrix

PermissionOwnerAdminManagerMemberViewer
View dashboards
Create campaigns
Manage clients
Invite members
Manage billing
Delete workspace

✓ = Full access, ○ = Limited/Assigned only, ✗ = No access

Custom Roles (Enterprise)

Create custom roles with specific permissions:

  1. Click Create Role
  2. Name the role
  3. Select permissions
  4. Save role

Managing Members

Editing Member

  1. Click member name
  2. Update information:
    • Role
    • Assigned clients
    • Permissions
  3. Save changes

Removing Member

  1. Click member's menu (⋮)
  2. Select Remove from team
  3. Reassign their work (optional)
  4. Confirm removal

Transferring Ownership

  1. Go to member profile
  2. Click Transfer Ownership
  3. Enter your password
  4. Confirm transfer

Client Assignments

Assigning Clients

Limit member access to specific clients:

  1. Edit member
  2. Go to Client Access
  3. Select clients to assign
  4. Save

Bulk Assignment

Assign multiple members to client:

  1. Go to Clients → select client
  2. Click Team Access
  3. Add/remove members

Activity & Audit

Team Activity Log

View team actions:

  • Logins
  • Changes made
  • Resources accessed

Export Activity

Download activity reports for compliance.


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