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Email Domain Setup

Set up your domain for better deliverability.

Why Domain Setup Matters​

  • Better inbox placement
  • Professional sender address
  • Brand recognition
  • Compliance requirements

DNS Records​

SPF Record​

Authorizes sending servers:

v=spf1 include:sendgrid.net ~all

DKIM Record​

Signs emails cryptographically:

selector._domainkey.yourdomain.com

DMARC Record​

Policy for failed authentication:

v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com

Setup Process​

Step 1: Add Domain​

  1. Go to Email Marketing → Settings
  2. Click Domain Settings
  3. Enter your domain
  4. Click Add Domain

Step 2: Add DNS Records​

Copy the provided records to your DNS:

  1. Log into your DNS provider
  2. Add TXT records for SPF, DKIM
  3. Add CNAME if required
  4. Wait for propagation (up to 48h)

Step 3: Verify​

  1. Return to Domain Settings
  2. Click Verify Domain
  3. Check status turns green

Troubleshooting​

Common Issues​

  • DNS not propagated - Wait 24-48 hours
  • Wrong record format - Check for extra spaces
  • Missing records - Ensure all records added
  • TTL too high - Lower TTL for faster updates

Verification Failed​

  1. Check record values exactly
  2. Use DNS lookup tools
  3. Contact support if persistent

Best Practices​

  • Use subdomain for marketing (e.g., mail.yourdomain.com)
  • Keep transactional on separate domain
  • Monitor reputation regularly
  • Maintain clean lists

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